Nightlight Support

Need a hand with Nightlight? Start with the answers below. If you're still stuck, email us and the team at GOACTO will help.

Recording

What can I record?
Bedtime stories, book readings or anything you'd like your kids to hear at bedtime, in your own voice.

Which permissions does Nightlight ask for?
Microphone, to record your stories. Recording needs it. Camera is optional and is used to scan book barcodes. Notifications are optional and are used for reminders.

I said no to the microphone by mistake.
Turn it on in your device's Settings app under Nightlight. You can change camera and notification access there too.

Playback

How do my kids listen?
Open the story and tap play.

Can they listen on another device?
Recordings live on the device where they were made. Nightlight v1 has no account or cloud sync, so they don't appear on other devices.

Where recordings live

Where are my recordings stored?
Only on your iPhone or iPad. They aren't uploaded to us or to any cloud service, and there's no account to sign in to. See the Nightlight Privacy Policy for details.

Backing up

Are my recordings backed up?
Nightlight has no backup of its own. Your recordings may be included in your device's own iCloud or device backups, which Apple manages.

I got a new phone. Can you restore my recordings?
We can't, because we never receive them. If they were included in a device backup, restoring from that backup is managed through Apple.

Deleting

How do I delete a recording?
Delete it inside the Nightlight app.

How do I delete everything?
Delete the Nightlight app from your device. This removes the recordings stored in the app. If recordings were included in a device backup, that backup is managed through Apple.

Contact us

Email leadership@goacto.com with "Nightlight" in the subject line, plus your device model and what happened. We read every message.

Nightlight Terms of Use and Privacy Policy.